Legal & policies

Privacy, Terms & Content Disclosure

Privacy policy, terms of use, AI content disclosure, copyright and contact details for Papamoa.info - operated by PlainBlack.

Last updated: April 2026 · Applies to papamoa.info and all subpages

AI Disclosure Privacy Policy Terms of Use Copyright Contact
Transparency notice

AI-Assisted Content Disclosure

Always verify directly with businesses before visiting. Directory listings, hours, prices and contact details on this site are researched and written with the assistance of AI tools. While every effort is made to ensure accuracy, information can change without notice. Papamoa.info makes no guarantee that any listing detail is current or complete.

How this site's content is produced

Papamoa.info is a local business directory for Pāpāmoa, Bay of Plenty, New Zealand. Business listings, community information, category pages and articles on this site are researched and written using AI-assisted tools, including Claude (Anthropic). Editorial content is reviewed by the site operator before publication, but AI tools play a significant role in drafting, researching and structuring content across the site.

What this means for you

Content produced with AI assistance is based on publicly available information at the time of research. It may include:

  • Business names, addresses, phone numbers and websites sourced from public directories, business websites and online sources
  • Descriptions of products, services and businesses written in a third-party editorial voice
  • Community and local information (transport, health, sports clubs, public services) based on publicly available sources
  • Pricing, hours and availability information that can change at any time without this site being updated

AI-generated content can contain errors, outdated information or inaccuracies. Papamoa.info encourages all visitors to verify directly with businesses and service providers before making decisions based on information found on this site. This is particularly important for: business hours, pricing, availability, medical and health information, and emergency services contact details.

Corrections and updates

If you are a business owner and believe information about your business is inaccurate, or if you are a visitor who has found an error, please contact us at jayden@papamoa.info and we will review and correct it promptly.

NZ Privacy Commissioner guidance on AI

In September 2023, the New Zealand Privacy Commissioner issued guidance on the use of AI tools in relation to the Privacy Act 2020, emphasising transparency, accuracy and accountability. Papamoa.info is committed to those principles and to being open about its use of AI in producing site content.

New Zealand Privacy Act 2020

Privacy Policy

PlainBlack is the data controller for this site. This privacy policy explains what personal information Papamoa.info collects, why, how it is used, and your rights under the New Zealand Privacy Act 2020.
OperatorPlainBlack - Jayden Brown
Privacy OfficerJayden Brown
Governing lawNew Zealand Privacy Act 2020
Last updatedApril 2026

What personal information we collect

Papamoa.info collects personal information only when you actively submit it to us through a form on this site. We do not passively collect personal information from visitors who simply browse the site.

Information collected through forms may include:

  • Name, business name and trading name
  • Email address and phone number
  • Business address and website URL
  • Social media profile links
  • Messages or enquiries you submit to us
  • Images or files you upload (logos, photos)

Why we collect it

We collect personal information for the following purposes:

  • To process business listing enquiries and registrations
  • To contact you about your listing, any changes, or renewal
  • To publish your business listing on Papamoa.info (with your consent)
  • To communicate about services, pricing or updates relevant to your listing
  • To respond to general enquiries submitted through contact forms

How we collect it

Forms on Papamoa.info submit to a Cloudflare Worker operated by the site operator, which forwards the submission as an email via Resend (resend.com), a third-party transactional email service. Your information is transmitted through Cloudflare's infrastructure and Resend's mail-sending servers before reaching the operator's inbox. Their privacy policies apply to the transmission and handling of that data: cloudflare.com/privacypolicy and resend.com/legal/privacy-policy.

From 1 May 2026, under new IPP 3A introduced by the Privacy Amendment Act 2025, agencies that collect personal information indirectly are required to notify the individual. If your information is collected or shared in any way other than directly from you, we will take steps to notify you of that collection.

Who has access to your information

Your personal information is accessible to:

  • Jayden Brown / PlainBlack - the site operator, for the purposes listed above
  • Cloudflare and Resend as the form-processing and email-delivery services (see their privacy policies above)
  • Brevo (brevo.com) - email automation platform used for follow-up communications. Brevo's privacy policy applies to any data stored within that system

We do not sell, rent or share your personal information with any other third party for marketing or commercial purposes.

How long we keep it

We retain personal information for as long as your listing is active on Papamoa.info, and for a reasonable period afterwards for record-keeping purposes. If you request deletion of your information, we will remove it from our systems within a reasonable timeframe unless we are legally required to retain it.

Analytics and cookies

Papamoa.info plans to use Google Analytics to understand how the site is used. When analytics is active, Google Analytics will set cookies that collect anonymised browsing data (pages visited, session duration, approximate location). This data does not identify you personally. We will update this policy when analytics goes live.

At present, no analytics tracking is active on this site during the build phase.

Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Ask whether we hold personal information about you
  • Request access to that information
  • Request correction of any information that is inaccurate
  • Make a complaint to the Office of the Privacy Commissioner if you believe we have breached the Act

To exercise any of these rights, contact us at jayden@papamoa.info. We will respond within a reasonable time, and in any event within 20 working days as required by the Act.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz or on 0800 803 909.

Site usage

Terms of Use

Acceptance

By accessing and using papamoa.info, you accept these terms of use. If you do not agree with any part of these terms, please do not use this site.

No warranty on listing accuracy

Papamoa.info is a directory and information service. Business listings, hours, pricing, contact details and other information on this site are provided for general information purposes only. We make no warranty, express or implied, that any information on this site is accurate, complete or current.

Businesses and service providers change their hours, prices, locations and contact details regularly. Papamoa.info cannot guarantee that any listing reflects the current state of a business. Always verify directly with businesses before visiting or purchasing.

Limitation of liability

To the maximum extent permitted by New Zealand law, Papamoa.info and PlainBlack are not liable for any loss or damage - including but not limited to direct, indirect, incidental or consequential loss - arising from:

  • Reliance on inaccurate or outdated information on this site
  • Any business you deal with as a result of finding them on this site
  • Any interruption to or unavailability of the site
  • Any errors or omissions in content, including AI-generated content

Third-party links

This site contains links to external websites including business websites, social media profiles and third-party service providers. Papamoa.info has no control over the content of those sites and is not responsible for their accuracy or availability. Linking to a business does not constitute an endorsement of that business or its products and services.

Listing information and business owner responsibility

Business owners who have an active paid listing on Papamoa.info are responsible for notifying the site operator of any changes to their business information (hours, prices, address, contact details). Papamoa.info will make reasonable efforts to update listings when notified but cannot guarantee real-time accuracy.

Prohibited use

You must not use this site to:

  • Submit false, misleading or defamatory information through any form
  • Attempt to access or interfere with site infrastructure or administration
  • Scrape, harvest or systematically extract content from this site for commercial purposes without permission
  • Use content from this site to train machine learning models without written permission from the site operator

Changes to these terms

These terms may be updated at any time. The current version is always available at papamoa.info/legal.html. Continued use of the site after any changes constitutes acceptance of the revised terms.

Get in touch

Contact & Complaints

For listing corrections, privacy requests or legal enquiries: Email jayden@papamoa.info. We aim to respond within 2 working days for general enquiries and within 20 working days for formal privacy requests.
OperatorPlainBlack
Contact personJayden Brown (Privacy Officer)
NZ Privacy Commissionerprivacy.org.nz · 0800 803 909

For content inaccuracies or listing corrections, please include the URL of the page in question and a description of what is incorrect. We take accuracy seriously and will investigate and update promptly.

For privacy requests (access to, correction of, or deletion of personal information we hold about you), please identify yourself clearly and specify what action you are requesting. We will acknowledge your request within 5 working days and respond fully within 20 working days as required by the Privacy Act 2020.