Local Information · Pāpāmoa

Utilities - Power, Gas & Broadband

Electricity retailers, LPG gas, fibre broadband and mobile coverage for Pāpāmoa residents. How to compare providers and where to report faults.

Pāpāmoa is fully connected to the Chorus fibre broadband network, Powerco electricity lines, and Tauranga City Council reticulated water. All standard New Zealand utility retailers operate here. This page summarises what you need to know as a Pāpāmoa resident.
Electricity

Pāpāmoa is on the Powerco electricity lines network - Powerco owns and maintains the poles and wires that deliver power to your property. For faults or outages, contact Powerco directly on 0800 769 363 or check their outage map at powerco.co.nz.

For your electricity bill, you choose a separate electricity retailer. These retailers buy power wholesale and on-sell it to you - the retailer you choose does not affect how reliably your power is delivered (that's always Powerco). Major retailers operating in Pāpāmoa include:

Mercury
Large NZ-owned retailer, bundles power with broadband and mobile. Offers renewable energy and rewards.
mercury.co.nz
Contact Energy
One of NZ's largest, with a range of fixed and variable rate plans and green energy options.
contact.co.nz
Genesis
Government-owned retailer with a range of fixed and variable plans, and gas options for dual-fuel households.
genesisenergy.co.nz
Meridian
100% renewable electricity from NZ hydro, wind and solar. Popular with households wanting green credentials.
meridianenergy.co.nz
Electric Kiwi
Independent retailer with a "Hour of Power" daily free hour. Popular for off-peak usage.
electrickiwi.co.nz
Flick Electric
Wholesale spot pricing model. Can save money for households that shift usage to off-peak periods.
flickelectric.co.nz
Use Powerswitch.org.nz (Consumer NZ’s free comparison tool) to see which retailer offers the best rate for your Pāpāmoa address. Average savings are around $400 per year for those who switch.
Gas (LPG)

Pāpāmoa does not have reticulated natural gas - there is no gas main running to properties. Households using gas for heating or cooking use bottled LPG delivered by cylinder. Main LPG suppliers in the Bay of Plenty include:

Nova EnergyResidential LPG cylinder delivery. novaenergy.co.nz
RockgasNationwide LPG supplier. rockgas.co.nz · 0800 476 254
Gas WorksLPG bottles, BBQ gas and cylinder swaps at many hardware and supermarket locations.

LPG is typically supplied in 9 kg or 45 kg cylinders. For outdoor BBQ gas, cylinder swaps are available at most service stations and hardware stores in Pāpāmoa including Mitre 10 and Bunnings in Tauranga.

Broadband & Internet

Pāpāmoa is fully covered by the Chorus fibre broadband network. Most properties can connect to UFB fibre, which offers much faster and more reliable speeds than old copper ADSL connections. In June 2025, Chorus upgraded its standard plan speeds - the entry-level plan now runs at 100/20 Mbps and the popular mid-tier plan at 500/100 Mbps, at no extra cost.

Chorus does not sell directly to consumers - you choose a broadband retailer who provides service over the Chorus network. Most major NZ retailers are available in Pāpāmoa:

Spark
NZ's largest telco. Fibre, mobile and landline bundles. Good for households wanting everything in one bill.
spark.co.nz
One NZ (Vodafone)
Formerly Vodafone. Fibre and 5G fixed wireless options. Mobile bundling available.
one.nz
2degrees
Competitive pricing on fibre and mobile. Popular with families wanting straightforward bundled plans.
2degrees.nz
Mercury (broadband)
Discount broadband when bundled with electricity. Half-price broadband offer for new power customers (terms apply).
mercury.co.nz
Orcon / Slingshot
Independent ISPs under the same group. Competitive pricing and no-lock-in plans.
orcon.net.nz
Starlink
Satellite internet from SpaceX. An option for rural or remote properties beyond the fibre footprint.
starlink.com
Use Broadband Compare or enter your address at chorus.co.nz to confirm fibre availability at your property and see available plans side by side.
Mobile & Phone

Pāpāmoa has strong 4G and 5G mobile coverage from all three New Zealand networks. Spark, One NZ and 2degrees all provide good outdoor coverage across the suburb. Indoor coverage is generally reliable across the residential area. For the Pāpāmoa Hills area and surrounding rural zones, coverage quality varies by carrier - worth checking each provider's coverage map for your specific address.

Landline services remain available via fibre-based VoIP through most broadband providers. Traditional copper-based landlines are being progressively retired by Chorus as fibre uptake increases.

Quick reference

  • Power faults - Powerco: 0800 769 363
  • Lines network - Powerco (not your retailer)
  • No reticulated gas - LPG cylinders only
  • Fibre - Chorus network, fully available in Pāpāmoa
  • 3 mobile networks - Spark, One NZ, 2degrees
  • Compare power - powerswitch.org.nz
  • Compare broadband - broadbandcompare.co.nz
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