Emergency contacts, Citizens Advice Bureau, TCC council services, food support, mental health, support groups, community Facebook groups, youth services and volunteering in Pāpāmoa.
Free, confidential advice is available to every Pāpāmoa resident on legal matters, employment, housing, budgeting and more - no appointment needed in most cases.
Free, confidential advice on consumer issues, employment, housing, benefits, legal questions, immigration, budgeting and family matters. CAB Tauranga has a Pāpāmoa outreach service, and offers a fortnightly free legal clinic and an immigration clinic at their Cameron Road office. Staffed entirely by trained volunteers.
Main office: Unit 1, 367 Cameron Road, Tauranga · Phone: 07 578 1592 · Freephone: 0800 367 222
Hours: Mon–Fri 9:00am–4:00pm · Face-to-face: 9:30am–3:30pm
Pāpāmoa outreach: Contact main office or visit cab.org.nz/find-a-cab for current Pāpāmoa session times.
Free legal information, advice and representation for people who cannot afford a lawyer. Covers employment, tenancy, consumer, family and criminal matters. Based in Tauranga, serving the Bay of Plenty.
Phone: 07 571 6812 or 0800 905 916 · baywidecls.org.nz
JP service desks operate at 15 Gravatt Road three times a week with no appointment needed. JPs can witness signatures, certify copies of documents, and sign statutory declarations.
Mon 4:30–6:00pm · Wed 10:00am–12:00 noon · Sat 10:00am–12:00 noon · Library page →
Key TCC contacts for Pāpāmoa residents. For most issues, the general line is the right starting point.
Pay rates, apply for building consent, report a problem (potholes, graffiti, flooding), check rubbish collection days, find noise bylaws and register a dog - all online at tauranga.govt.nz.
Pāpāmoa has kerbside collection for rubbish, recycling and food scraps. Check your collection day and download the Smart Recycling app via tauranga.govt.nz/living/rubbish-and-recycling. Full rubbish & recycling guide →
Required for most building work, new structures, extensions and some land use changes. Apply and check status online or call 07 577 2700. Allow adequate lead time - processing times vary.
No one in Pāpāmoa should go without food. Several community organisations provide food assistance in the Tauranga / Pāpāmoa area.
Operating from multiple sites, Tauranga’s foodbank provides food parcels to individuals and families in need across the city including Pāpāmoa. No referral required for first-time visitors. Contact: 07 578 6081
Several Pāpāmoa churches and community organisations run informal food banks, community pantries and food-share programmes. Check the Pāpāmoa Community Facebook group for current local initiatives.
Emergency food grants may be available to eligible individuals through WINZ. Call 0800 552 002 or visit the Tauranga WINZ office. You do not need to be on a benefit to request a one-off emergency food grant.
24-hour crisis support line. Free. Available any time for anyone struggling with mental health, thoughts of suicide or just needing to talk.
Free call or text 1737 any time to talk with a trained counsellor. Available 24 hours, 7 days.
Free helpline for young people (up to 25) needing support. Also text 234. Available 24/7.
Community mental health services available through referral from your GP. In a mental health crisis, you can also present directly to Tauranga Hospital Emergency Department.
Support, information and resources for people living with anxiety and anxiety-related disorders.
Facebook groups are the primary way Pāpāmoa residents connect, share local information, ask for recommendations and organise community activity. These are the main active groups.
Facebook group links updated periodically. Group names and URLs can change - search Facebook for “Pāpāmoa” to find current active groups.
The Pāpāmoa Library runs school holiday programmes and youth-oriented activities throughout the year. Free to attend with library membership. Library page →
Gordon Spratt Reserve hosts a range of youth sports clubs including football, rugby league, touch and cricket. Contact TCC for current club contact details, or ask at the reserve.
The Pāpāmoa SLSC runs a Nippers programme for children aged 5–13 during summer. Ocean safety, beach sports and lifesaving skills. One of the most popular children’s programmes in the suburb.
Peer support and community groups covering grief, addiction, parenting, mental health and more - most at no cost.
Subsidised counselling for individuals and families affected by grief and loss. Runs monthly drop-in groups in Pāpāmoa and Tauranga, plus the WAVES eight-week closed group for people bereaved by suicide (runs three times a year). Self-referral welcome - no GP referral needed.
Phone: 07 578 4480 · Email: support@griefsupport.org.nz · griefsupport.org.nz
AA holds meetings across the Bay of Plenty including groups near Pāpāmoa. Meetings are free, open to anyone with a drinking problem, and no registration or referral is required.
AA helpline: 0800 229 622 (24/7) · aa.org.nz
Free support services for people with cancer and their whānau, including peer support groups, counselling, transport assistance and practical support.
Phone: 07 578 1027 · cancer.org.nz
Well-child health checks, parenting support and community playgroups for families with children from birth to five years. The PlunketLine is free 24/7.
PlunketLine: 0800 933 922 (24/7) · plunket.org.nz
The Citizens Advice Bureau maintains a comprehensive community directory covering Bay of Plenty support groups for addiction, disability, domestic violence, chronic illness, parenting and more.
Volunteer patrol members provide beach safety every weekend and public holiday through summer. No prior experience required - training provided. Contact the club directly through their Facebook page.
Neighbourhood Support Tauranga connects neighbours and builds community resilience. Becoming a street coordinator takes minimal time and has real community benefit. Visit neighbourhoodsupport.co.nz
BOPRC runs volunteer programmes for native planting and conservation work at Pāpāmoa Hills and other regional parks. Check boprc.govt.nz for current opportunities.